Isuzu Manufacturer's Warranty

Trusted warranty coverage, genuine parts, and expert service across Saudi Arabia.

Your peace of mind begins with a promise from Isuzu

Isuzu Factory Warranty

For maximum peace of mind and the best possible ownership experience, Isuzu provides a comprehensive manufacturer's warranty on all new vehicles, SUVs, and genuine Isuzu parts, including best-value parts sold through authorized Isuzu dealers and agents.
Throughout our tried and tested history of over 100 years, we have built a reputation for reliability and durability, fostering trust and loyalty with Isuzu owners by always prioritizing their interests. This warranty is free with every new vehicle and can even be transferred to subsequent owners, helping to maintain a high resale value for your investment. Rest assured that no matter where you drive, Isuzu has you covered.

Isuzu Warranty Exclusions

01

Tires

Are guaranteed separately by their manufacturer.
02

Damage or collision due to accidents, misuse, or alterations

Accidents or damage caused by collision, fire, theft, freezing, vandalism, rioting, explosion, or impact with the vehicle; misuse or abnormal use of the vehicle, such as driving over obstacles, overloading, racing, or any other competitive activity; and modifications to the vehicle are not covered. Additionally, the warranty does not apply if the odometer is stopped or replaced. Proper use is discussed in the owner's and driver's manual. Dust particles (chemicals, tree sap, etc.), stones, hail, earthquakes, water or floods, storms, lightning, etc.
03

Damage caused by lack of maintenance or the use of incorrect fuel, oil, or lubricants

Defects, malfunctions, or breakdowns resulting from negligence, incorrect modifications or repairs, installation of non-original parts, improper maintenance, lack of required maintenance, or use of fuel, oils, and/or lubricants other than those recommended in the owner's and driver's manual.
04

Maintenance is at the owner's expense.

Cleaning, polishing, lubrication, engine tuning, spark plug (injector) replacement, worn brake pads, clutch discs, wiper blades, and other routine maintenance services required by all vehicles. See the owner's and driver's manual.
05

Additional expenses

This warranty does not cover any economic loss including but not limited to, payment for lost time or payment, inconvenience, loss of vehicle, vehicle rental expenses, loading invoices, food, other travel costs, storage fees and other incidental or consequential expenses of loss or damage.
06

Damage caused by overloading, improper loading, or other factors

Any part of the vehicle that has been subjected to excessive loads exceeding the applicable weight rating in any way, in the reasonable judgment of the Isuzu dealer, will adversely affect its performance and reliability. Special rear structures for uses, conversions, or equipment not manufactured or supplied by Isuzu.
Any part of the vehicle that is subject to failure or malfunction as a result of the incorrect conversion of the installation of special structures or equipment by other manufacturers or suppliers. Any malfunction of any part of the vehicle or malfunction resulting from modification, alteration, hardening, separation, incorrect modifications or repairs, or installation of parts that do not match the quality design of parts supplied by Isuzu or its agent.
07

Consumable spare parts

Consumable parts, such as filters and friction parts (clutch disc, brake pad, etc.), are not covered by this warranty, even if they are genuine Isuzu parts and/or Best Value (BVP) parts. Isuzu will only cover these items if they are demonstrably defective due to faulty materials or inadequate manufacturing.
Terms and conditions apply. For further details and warranty exclusions, please contact your Isuzu dealer or authorized agent.

Tires

Are guaranteed separately by their manufacturer.

Damage or collision due to accidents, misuse, or alterations

Accidents or damage caused by collision, fire, theft, freezing, vandalism, rioting, explosion, or impact with the vehicle; misuse or abnormal use of the vehicle, such as driving over obstacles, overloading, racing, or any other competitive activity; and modifications to the vehicle are not covered. Additionally, the warranty does not apply if the odometer is stopped or replaced. Proper use is discussed in the owner's and driver's manual. Dust particles (chemicals, tree sap, etc.), stones, hail, earthquakes, water or floods, storms, lightning, etc.

Damage caused by lack of maintenance or the use of incorrect fuel, oil, or lubricants

Defects, malfunctions, or breakdowns resulting from negligence, incorrect modifications or repairs, installation of non-original parts, improper maintenance, lack of required maintenance, or use of fuel, oils, and/or lubricants other than those recommended in the owner's and driver's manual.

Maintenance is at the owner's expense.

Cleaning, polishing, lubrication, engine tuning, spark plug (injector) replacement, worn brake pads, clutch discs, wiper blades, and other routine maintenance services required by all vehicles. See the owner's and driver's manual.

Additional expenses

This warranty does not cover any economic loss including but not limited to, payment for lost time or payment, inconvenience, loss of vehicle, vehicle rental expenses, loading invoices, food, other travel costs, storage fees and other incidental or consequential expenses of loss or damage.

Damage caused by overloading, improper loading, or other factors

Any part of the vehicle that has been subjected to excessive loads exceeding the applicable weight rating in any way, in the reasonable judgment of the Isuzu dealer, will adversely affect its performance and reliability. Special rear structures for uses, conversions, or equipment not manufactured or supplied by Isuzu.
Any part of the vehicle that is subject to failure or malfunction as a result of the incorrect conversion of the installation of special structures or equipment by other manufacturers or suppliers. Any malfunction of any part of the vehicle or malfunction resulting from modification, alteration, hardening, separation, incorrect modifications or repairs, or installation of parts that do not match the quality design of parts supplied by Isuzu or its agent.

Consumable spare parts

Consumable parts, such as filters and friction parts (clutch disc, brake pad, etc.), are not covered by this warranty, even if they are genuine Isuzu parts and/or Best Value (BVP) parts. Isuzu will only cover these items if they are demonstrably defective due to faulty materials or inadequate manufacturing.
Terms and conditions apply. For further details and warranty exclusions, please contact your Isuzu dealer or authorized agent.

Owner's responsibilities

The responsibility for routine maintenance and replacement of service items, as described below, rests with the owner and, as such, is not considered a defect in materials and workmanship under the new vehicle warranty. Weather and atmospheric conditions, variations in road surfaces, individual driving habits, and vehicle usage all contribute significantly to the need for maintenance.
Refer to the owner's and driver's manual for specific maintenance instructions covering each component of the vehicle. To help you achieve maximum satisfaction and extended service from your vehicle, the main service and replacement items are summarized below.

Commercial-Grade Performance

Warranty Coverage Highlights

Lubrication

Heat, cold, dusty conditions, or unusually humid weather all contribute to the need for regular lubrication. In addition to regular maintenance at recommended intervals, the throttle linkage, parking brake linkage, and cab components such as the door latch, hood, hinges, weather stripping, etc., should be inspected with every oil change. As part of routine lubrication service, all lubricant and fluid levels should be checked.

Wheel alignment and wheel balancing  

Long-term manufacturer-backed protection for key vehicle systems and components.

Tire rotation

Every replacement part is factory-approved for exact fit, durability, and performance.

Brake service

Access authorized ISUZU workshops and service teams across all major Saudi regions.

Engine oil and filter change

Your vehicle is handled by trained specialists who understand every ISUZU model.

Coverage By Vehicle Series

Compare warranty coverage across vehicle and truck categories.
Vehicle series
Basic warranty
original spare parts
Paint warranty
Service support
D-Max
5 years/150,000 km
12 months
3 years
included
MU-X
5 years/150,000 km
12 months
3 years
included
N series
3 years/100,000 km
12 months
2 years
included
F series
3 years/100,000 km
12 months
2 years
included

What’s Covered & Excluded

A clear overview of what your ISUZU warranty includes and excludes.

What This Covers

Engine and transmission systems
 Drivetrain and powertrain components
Electrical and diagnostic systems
 Factory-installed infotainment features
 Paint and body finish defects
 Genuine ISUZU replacement parts
Factory-installed cooling systems
Manufacturer-approved software updates

What’s Not Covered

Normal wear and tear items
 Tires, brake pads, and wiper blades
 Damage from accidents or misuse
 Unauthorized repairs or modifications
 Non-genuine aftermarket parts
 Environmental or external damage
Cosmetic scratches, dents, and surface damage
Failures caused by unauthorized accessories

How Warranty Claims Work

01

Book an Inspection

Schedule a visit through your nearest authorized ISUZU service center or online support channel.
02

Vehicle Assessment

Our certified technicians inspect the issue and verify whether it falls under warranty terms.
03

Approval & Resolution

Once approved, repairs or part replacements are completed using genuine ISUZU components.
04

Delivery & Confirmation

Your vehicle is tested, serviced, and handed back with a detailed service report.

Warranty Coverage Highlights

Need Warranty Support?

Our team is ready to help with warranty claims, coverage questions, and service support across Saudi Arabia.
Start a Claim

Frequently Asked Questions

Can I get pricing for ISUZU trucks in the UAE?
What makes ISUZU trucks ideal for businesses in Dubai and the UAE?
Are ISUZU trucks available for sale across the UAE?
Can I get pricing for ISUZU trucks in the UAE?
Can I find 2-ton and 5-ton trucks in the UAE

Can I get pricing for ISUZU trucks in KSA?

Yes, you can contact us via email at: isuzusales@yemni.com
 or call us at: 8001240282

How can I find the nearest showroom or service center?

You can find the nearest showroom or service center by clicking on the following link: Contact Page.

Is Al-Yemni an official dealer of ISUZU in Saudi Arabia?

Yes, Al-Yemni has been an official ISUZU dealer in Saudi Arabia since 1982. It was also recognized as the world’s largest ISUZU dealer from 2002 to 2005.

How is the service team at Al-Yemni?

Al-Yemni’s service team is highly professional and professionally trained. The team won the award for the best service team in the Middle East and Africa in 2025.

Are there any available offers for ISUZU vehicles?

Yes, there are special offers available for ISUZU vehicles. Please check them by clicking on the following link: Offers Page
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Contact Us
8001240282
isuzusales@yemni.com
isuzuservice@yemni.com
isuzuparts@yemni.com
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